FAQ's
Need Help?
Should you encounter an urgent issue or have a pressing question, feel free to contact us via phone, email, or reach out to us on our social media platforms. We're here to help!
General Questions
1. Who is H-Sport Performance?
H-Sport Performance is a automotive workshop and tuning company based in Bristol, specializing in performance parts, tuning services, and maintenance for cars.
2. How long has H-Sport Performance been in business?
H-Sport Performance has been serving customers since 2020, providing top tier services.
3. Where is H-Sport Performance located?
Our workshop is conveniently located in Radstock, Bath. You can find our address and contact details on the Contact Us page.
Delivery FAQs
1. How long does delivery take?
Delivery times vary depending on your location and the products ordered.
2. Can I track my order?
Yes, once your order has been dispatched, you will receive a tracking number via email. You can use this tracking number to monitor the progress of your delivery online.
3. What should I do if my order hasn't arrived?
If your order hasn't arrived within the expected delivery timeframe, please contact us with your order number, and we will investigate the issue with the courier.
4. What if my order arrives damaged or incorrect?
Do not sign for it. If your order arrives damaged or incorrect, please contact us immediately with details and photos of the issue. We will work quickly to resolve the problem and arrange for a replacement or refund if necessary.
Payment Information
1. What forms of payment does H-Sport Performance accept?
We accept various forms of payment, including cash, credit/debit cards, bank transfers, Klarna and PayPal. Please contact us for more information on payment options.
2. How much does H-Sport Performance's services cost?
The cost of our services varies depending on the specific service required, the complexity of the work, and the parts/materials involved. We offer competitive pricing and strive to provide transparent pricing estimates upfront.
3. Do you offer financing / credit options?
We do accept payment via Paypal and Klarna who offer this kind of service.
Booking and Appointments
1. How do I book an appointment with H-Sport Performance?
To book an appointment, simply contact us via phone, social media, or email. Our friendly staff will assist you in scheduling a convenient appointment time.
2. How far in advance should I book my appointment?
We recommend booking your appointment at least 2-4 weeks in advance to ensure availability. However, we understand that urgent situations may arise, and we'll do our best to accommodate your needs.
3. Can I reschedule or cancel my appointment?
If you need to reschedule or cancel your appointment, please inform us at least 2 weeks prior to your scheduled time. Be advised that last-minute cancellations will result in forfeiture of your booking deposit.